#What caused whatsapp outage update

While the BGP snafu may explain why Facebook’s DNS has failed, the company hasn’t yet commented on why the BGP routes were withdrawn early on October 4. Minutes before Facebook’s platforms stopped loading, public records show that a large number of changes were made to Facebook’s BGP routes, according to Cloudflare Inc.’s chief technology officer, John Graham-Cumming, in a Tweet. When a user enters data on the internet, BGP determines the best available paths that data could travel. If DNS is the internet’s phone book, BGP is its postal service. appeared to have its origins in the Border Gateway Protocol or BGP. The same report by Bloomberg also states that the problem at Facebook Inc. That could happen if the system that grants access is also connected to the same domain,. Users on Twitter and Reddit also indicated that employees at the company’s Menlo Park, California, campus were unable to access offices and conference rooms that required a security badge. Not only were Facebook’s primary platforms down, but also their internal applications, including the company’s own email system.

That’s apparently what happened inside Facebook, but at a scale that’s temporarily crippled the entire Facebook ecosystem. When a DNS error occurs, that makes turning into a user’s profile page impossible. On Monday, a technical problem related to Facebook’s DNS records caused outages. Think of as the person one might look up in the white pages, and the IP address as the physical address they’ll find. It’s the tool that converts a web domain, like, into the actual internet protocol, or IP, address where the site resides. Let’s start with the basics:Īccording to a report by Bloomberg, DNS is like a phone book for the internet.

#What caused whatsapp outage update

In a blog post, Cloudfare said that “Facebook and related properties disappeared from the Internet in a flurry of Border Gateway Protocol (BGP) updates.' The problems began with a routine BGP update that went wrong, wiping out the DNS routing information that Facebook needs to allow other networks to find its sites.īefore understanding what these technical terms like DNS or BGP stand for and means, we tried to break down the problem into simpler words. Basically, Facebook’s machines weren’t able to talk to each other.īefore Facebook’s official statement, web infrastructure and website security company Cloudfare also detailed what caused the issue. Facebook said that the configuration changes on the routers that coordinate network traffic between its data centres caused issues that interrupted this communication. “The underlying cause of this outage also impacted many of the internal tools and systems we use in our day-to-day operations, complicating our attempts to quickly diagnose and resolve the problem,' the company said in a blog post.

The crippling outage at Facebook, WhatsApp, Instagram, Facebook Messenger, and more Facebook services occurred because of a problem in the company’s domain name system, a relatively unknown but crucial component of the internet.įacebook has said that the outage was due to a configuration change to its routers, and users have nothing to worry about. Facebook faced what is being said as one of the largest outages ever last night, with users not being able to use the service for hours on end.